Web 2007 trend: zero cost businesses

Tomorrow at noon Pacific Time a new company will be born. I have video with the CEO coming to ScobleShow. But what was remarkable was just how much was built without spending a single dollar.

This isn’t the first time I’ve heard an entrepreneur tell me that they built a business with zero, or almost no, money, by the way.

This is another thing that Bill Gates doesn’t understand and will have deep implications for everyone. After all, Bill is still struggling to compete with free software.

Now he’s going to have to compete with free companies (or, more accurately, micro financed ones).

By the way, the service is cool and I’m going to use it a lot. It doesn’t have a killer demo like the photo thing that Microsoft showed off last week but it is useful for many of us, which is good enough.

More tomorrow after I get released from NDA at noon.

25 thoughts on “Web 2007 trend: zero cost businesses

  1. Direct Economy: Customer knowledge is replacing producer knowledge

    By Xavier Comtesse, mathematician, ThinkStudio.com

    Globalisation, delocalisation, mobility and work flexibility take centre stage in the media world, creating a climate charged with fears. Despite this, a potentially more destabilising phenomenon is emerging: direct economy.
    What is it exactly?
    Combinations of four factors are generating a very different economy. The arrival of the consumer into the value chain – changing production processes; the disappearance of intermediaries which leave the door open for new forms of intermediation; the appearance of new business models; and finally price setting which follows the bidding trend. By acting together, these four elements of direct economy are upsetting and deeply transforming the old economy.
    Some examples and explanations are necessary to grasp how much this metamorphosis is about to transform our vision of the economy.
    Since IKEA, Easyjet, DELL, E*Trade and many others have offered consumers participation in the production process, especially in the product’s end phase, we understand that the value chain is in a restructuring period. Indeed, by joining in the chain, the consumer fully participates in the creation process; he is the key element because without his intervention, there would be no finished product. When IKEA entrusts the final stages of transport and ‘setup’ of a piece of furniture to its customers, there is, in a sense, a transfer because IKEA outsourced part of its production. Thanks to this mode, IKEA relinquished two costly processes – delivery and setup; and can thereby offer its customers price cuts, because of how much it has increased its external productivity. This is the central reading key to these new processes.
    Easyjet, DELL and E*Trade don’t act any differently. It is obvious that products which were shaped by the consumer’s active participation cannot be sold differently anymore. Therefore, the value creation chain has been profoundly affected, and this permanently. It’s under that angle that direct economy must be approached

    “It’s a background revolution which implicates revisiting the way the economy is understood. ”
    Obviously, classic intermediaries such as tradesmen aren’t satisfied, because the consumer will have tendency to circumvent them to find himself directly in contact with the producer. In the meantime, a new form of intermediation is being set up. E*Trade, eBay and many other direct economy companies have been forced to open a new type of “shop”. These shops are primarily learning centres, and operate more like ‘Internet cafés’ than classical training rooms. Tutors meet participants who are in auto-apprenticeship. This collective, organised as an interest community, will function like an enlarged competence network. Intellectual exchange and apprenticeship is free, but the motor for cooperation is success for all. We can imagine what effect this will have on our schools and universities if they were to function along the lines of such a business model! Intermediation leaves behind the more informational form (information/price/quality/after-sales), aiming towards the more formative (formation/bidding/completion/practical community).
    New business models are therefore starting to supplant the older ones. It is not about looking for “low cost” in production, but for “high productivity” in the consumer. By inversing values, these companies create a move towards the customers’ know-how. All that is basic knowledge information becomes free, and all that is complex knowledge must be paid for. In a sense we are leaving an economy founded on producers’ knowledge for a customer knowledge economy. It is a background revolution which implicates revisiting the way we understand the economy. When Skype made Internet communications free, it demolished the telecommunications’ industry’s economic model. Also, when the three, mp3, iPod, iTunes appeared on the market, the music industry was shaken up. Without doubt this economical evolution will take over in the future, and that’s only a beginning.
    If we observe eBay and its model of fixing prices through bidding, we notice that even the mechanism of price fixing changes. eBay is the largest virtual shop in the world. Customers exchange not only their used products, but tens of thousands of small specialised shops offer all sorts of new merchandise, a sort of huge online bazaar. The owners of these small shops are real professionals who live off these transactions and are organising tomorrow’s shopping world, because everything is sold without price or negotiation but by bids. This practise is totally new for consumers, who were never before in a situation which makes them state a price in the hope of winning a bid. In the old economy, we were never used to fixing a price for merchandise which could also be coveted by others at a different price, and which could then be sold to the highest bidder. This situation necessitates apprenticeship first, but also leads to fundamental changes in consumers’ behaviour. The question is to know whether the consumers will be able to come back to the old form of buying when they have familiarised themselves with and got used to these new practises. We could make some bets.
    This change in price setting will probably entail an important economic mutation towards what we can today qualify as direct economy.
    To conclude, I would like to propose a risked analogy with direct democracy. When Switzerland pushed the democratic concept as far as to offer governing tools to the people, such as the initiative and the referendum, the Swiss invented direct democracy. Are we not at the dawn of a new type of invention on the economic scale? If real power is given to consumers, meaning finishing the product, cancel out the intermediaries, change models and fix prices, are we not already modifying the bases of the economy?

    Like

  2. Direct Economy: Customer knowledge is replacing producer knowledge

    By Xavier Comtesse, mathematician, ThinkStudio.com

    Globalisation, delocalisation, mobility and work flexibility take centre stage in the media world, creating a climate charged with fears. Despite this, a potentially more destabilising phenomenon is emerging: direct economy.
    What is it exactly?
    Combinations of four factors are generating a very different economy. The arrival of the consumer into the value chain – changing production processes; the disappearance of intermediaries which leave the door open for new forms of intermediation; the appearance of new business models; and finally price setting which follows the bidding trend. By acting together, these four elements of direct economy are upsetting and deeply transforming the old economy.
    Some examples and explanations are necessary to grasp how much this metamorphosis is about to transform our vision of the economy.
    Since IKEA, Easyjet, DELL, E*Trade and many others have offered consumers participation in the production process, especially in the product’s end phase, we understand that the value chain is in a restructuring period. Indeed, by joining in the chain, the consumer fully participates in the creation process; he is the key element because without his intervention, there would be no finished product. When IKEA entrusts the final stages of transport and ‘setup’ of a piece of furniture to its customers, there is, in a sense, a transfer because IKEA outsourced part of its production. Thanks to this mode, IKEA relinquished two costly processes – delivery and setup; and can thereby offer its customers price cuts, because of how much it has increased its external productivity. This is the central reading key to these new processes.
    Easyjet, DELL and E*Trade don’t act any differently. It is obvious that products which were shaped by the consumer’s active participation cannot be sold differently anymore. Therefore, the value creation chain has been profoundly affected, and this permanently. It’s under that angle that direct economy must be approached

    “It’s a background revolution which implicates revisiting the way the economy is understood. ”
    Obviously, classic intermediaries such as tradesmen aren’t satisfied, because the consumer will have tendency to circumvent them to find himself directly in contact with the producer. In the meantime, a new form of intermediation is being set up. E*Trade, eBay and many other direct economy companies have been forced to open a new type of “shop”. These shops are primarily learning centres, and operate more like ‘Internet cafés’ than classical training rooms. Tutors meet participants who are in auto-apprenticeship. This collective, organised as an interest community, will function like an enlarged competence network. Intellectual exchange and apprenticeship is free, but the motor for cooperation is success for all. We can imagine what effect this will have on our schools and universities if they were to function along the lines of such a business model! Intermediation leaves behind the more informational form (information/price/quality/after-sales), aiming towards the more formative (formation/bidding/completion/practical community).
    New business models are therefore starting to supplant the older ones. It is not about looking for “low cost” in production, but for “high productivity” in the consumer. By inversing values, these companies create a move towards the customers’ know-how. All that is basic knowledge information becomes free, and all that is complex knowledge must be paid for. In a sense we are leaving an economy founded on producers’ knowledge for a customer knowledge economy. It is a background revolution which implicates revisiting the way we understand the economy. When Skype made Internet communications free, it demolished the telecommunications’ industry’s economic model. Also, when the three, mp3, iPod, iTunes appeared on the market, the music industry was shaken up. Without doubt this economical evolution will take over in the future, and that’s only a beginning.
    If we observe eBay and its model of fixing prices through bidding, we notice that even the mechanism of price fixing changes. eBay is the largest virtual shop in the world. Customers exchange not only their used products, but tens of thousands of small specialised shops offer all sorts of new merchandise, a sort of huge online bazaar. The owners of these small shops are real professionals who live off these transactions and are organising tomorrow’s shopping world, because everything is sold without price or negotiation but by bids. This practise is totally new for consumers, who were never before in a situation which makes them state a price in the hope of winning a bid. In the old economy, we were never used to fixing a price for merchandise which could also be coveted by others at a different price, and which could then be sold to the highest bidder. This situation necessitates apprenticeship first, but also leads to fundamental changes in consumers’ behaviour. The question is to know whether the consumers will be able to come back to the old form of buying when they have familiarised themselves with and got used to these new practises. We could make some bets.
    This change in price setting will probably entail an important economic mutation towards what we can today qualify as direct economy.
    To conclude, I would like to propose a risked analogy with direct democracy. When Switzerland pushed the democratic concept as far as to offer governing tools to the people, such as the initiative and the referendum, the Swiss invented direct democracy. Are we not at the dawn of a new type of invention on the economic scale? If real power is given to consumers, meaning finishing the product, cancel out the intermediaries, change models and fix prices, are we not already modifying the bases of the economy?

    Like

  3. Is this really such a big deal? My own company (Lexalytics) has had 0 dollars in investment and this year will do over 1M US in revenue, with the pipe for next year looking closer to 2M with customers such as Cisco using our software. Not to shabby for 2 guys working out of their houses – and more interestingly, one in the US and one in the UK.

    Sure it takes a lot of work and long days but then aren’t all startups supposed to be based on sweat?

    Of course we aren’t really a Web 2007 business, perhaps it’s just unusual in that model, where most revenue seems to want to come from advertising rather than actually selling a product.

    Like

  4. Is this really such a big deal? My own company (Lexalytics) has had 0 dollars in investment and this year will do over 1M US in revenue, with the pipe for next year looking closer to 2M with customers such as Cisco using our software. Not to shabby for 2 guys working out of their houses – and more interestingly, one in the US and one in the UK.

    Sure it takes a lot of work and long days but then aren’t all startups supposed to be based on sweat?

    Of course we aren’t really a Web 2007 business, perhaps it’s just unusual in that model, where most revenue seems to want to come from advertising rather than actually selling a product.

    Like

  5. Mike: I’m noticing a trend that startups are getting cheaper to start. This is something that many CEOs have told me, especially experienced ones.

    And, no, startups take cash to get going. Even the one tomorrow just took a small investment to get to the next stage.

    Last I looked machines, rent, marketing, travel, booths at conferences, t-shirts, stickers, business cards, phones, all cost money.

    Sweat can only take you so far.

    Like

  6. Mike: I’m noticing a trend that startups are getting cheaper to start. This is something that many CEOs have told me, especially experienced ones.

    And, no, startups take cash to get going. Even the one tomorrow just took a small investment to get to the next stage.

    Last I looked machines, rent, marketing, travel, booths at conferences, t-shirts, stickers, business cards, phones, all cost money.

    Sweat can only take you so far.

    Like

  7. This is exactly why big venture firms like CHarles River are going to start doing angel type investing in start ups.

    The will get a lot more bang for the buck if it takes off and little risk in a $250k loan.

    Like

  8. This is exactly why big venture firms like CHarles River are going to start doing angel type investing in start ups.

    The will get a lot more bang for the buck if it takes off and little risk in a $250k loan.

    Like

  9. Zero-cost ? It’s based on how do you define a startup.

    Getting employed by some large (or not) company cost zero – in the same time you get salary and a lot of others benefits in return (you can even get people under your management).

    Now with startups – if you base all your products on products or services of some other company (like Google AdSense, Amazon S3, selling silicon chips and so on) – it’s not true startup. It can be some kind of hidden employment.

    Sure – been independent from entire industry is impossible (and stupid) – but been fully dependent on some single entity is not best way to keep you in business.

    Like

  10. Zero-cost ? It’s based on how do you define a startup.

    Getting employed by some large (or not) company cost zero – in the same time you get salary and a lot of others benefits in return (you can even get people under your management).

    Now with startups – if you base all your products on products or services of some other company (like Google AdSense, Amazon S3, selling silicon chips and so on) – it’s not true startup. It can be some kind of hidden employment.

    Sure – been independent from entire industry is impossible (and stupid) – but been fully dependent on some single entity is not best way to keep you in business.

    Like

  11. Robert, in case you hadn’t heard, Bill Gates is leaving Microsoft. Isn’t it about time to stop the “Microsoft == Bill Gates” rhetoric (“Bill Gates doesn’t understand…”, “Bill Gates is trying to compete…”). It gets tiring.

    Like

  12. Robert, in case you hadn’t heard, Bill Gates is leaving Microsoft. Isn’t it about time to stop the “Microsoft == Bill Gates” rhetoric (“Bill Gates doesn’t understand…”, “Bill Gates is trying to compete…”). It gets tiring.

    Like

  13. Brit: Bill Gates is NOT leaving Microsoft. He’ll still be on its board of directors. And, if you think he’s not still pulling the strings you’ve gotta be joking. He’s there for a couple more years at least.

    Like

  14. Brit: Bill Gates is NOT leaving Microsoft. He’ll still be on its board of directors. And, if you think he’s not still pulling the strings you’ve gotta be joking. He’s there for a couple more years at least.

    Like

  15. Here’s my real problem.
    Whenever you and others want to praise Microsoft, you praist the company Microsoft. But whenever you want to bash Microsoft, you personalize it to bash Gates himself. It’s stupid. I see this same phenomenon wrt Apple/Jobs (by others, not you). I don’t see you doing the same wrt Red Hat, Google, IBM, etc.

    Like

  16. Here’s my real problem.
    Whenever you and others want to praise Microsoft, you praist the company Microsoft. But whenever you want to bash Microsoft, you personalize it to bash Gates himself. It’s stupid. I see this same phenomenon wrt Apple/Jobs (by others, not you). I don’t see you doing the same wrt Red Hat, Google, IBM, etc.

    Like

  17. I can launch a company for nothing, but so fricking what Robert? Cheaper does not mean better.

    Last time I checked there was a thing called revenue models, something other than building traffic to content hoping to be bought by Google. If I ask people what the revenue model is, that is where most people shut down.

    Like

  18. I can launch a company for nothing, but so fricking what Robert? Cheaper does not mean better.

    Last time I checked there was a thing called revenue models, something other than building traffic to content hoping to be bought by Google. If I ask people what the revenue model is, that is where most people shut down.

    Like

  19. @3 “Even the one tomorrow just took a small investment to get to the next stage.”

    So it wasn’t ZERO cost like the title of your post said. Gotcha! Thanks for the Weekly World News type headline.

    Like

  20. @3 “Even the one tomorrow just took a small investment to get to the next stage.”

    So it wasn’t ZERO cost like the title of your post said. Gotcha! Thanks for the Weekly World News type headline.

    Like

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