I’ve played with Microsoft’s Windows Phone 7. I’ve read all the reviews. I’ve talked with Microsoft’s head of PR. Starting tomorrow morning you will hear more about this new OS and OEM’d product line like nothing since Xbox.
I’m just worried it’s all hat and no cattle.
First, the “hat.”
This OS is beautiful. Unlike Nokia or RIM, Microsoft threw out the old OS and started from scratch. For the first time in a while they didn’t just copy Apple, either. They did a whole new UI from scratch. It uses tiles instead of the little icons on my iPhone. It has a very nice contact manager. It shows you all sorts of information from services and your social network up front.
Buyers who see it in stores will be very impressed and we haven’t really seen the final hardware yet (although tonight on Techmeme some of those details are leaking out as well).
Microsoft has also, according to developers I’ve talked with, spread money out to get the hottest applications ported to Windows Phone 7. I’m sure you’ll see nice Twitter and Facebook apps, along with a good selection of the other kinds of apps that have gotten popular on iPhone and on Android.
Tomorrow we’ll watch to see just what kinds of apps will be released to match those that I love on iPhone. I’m sure that a high percentage are available out the door, and ones that aren’t, like Angry Birds seems not to be, will face a lot of pressure from Microsoft’s money to get on board.
So, what’s the “no cattle?”
1. It doesn’t look like it’ll be available on Verizon. Sorry, but T-Mobile is worse than AT&T (T-Mobile doesn’t even work in my house, while AT&T does). Most of the people who are anti iPhone are that way because of AT&T, not because the OS doesn’t have cool tiles or their Facebook news feed isn’t displayed on the home screen.
2. I would be surprised if there are close to 30,000 apps available to start. Compare to Android, with more than 100,000, and iPhone, with 270,000. In fact, I’ll be amazed if they ship more than 3,000 apps to start. More on why this matters in a second.
3. There will be bugs. One thing I learned while working at Microsoft is that it ships software with bugs. Duh. But so does Apple. The thing is Apple has had several years now to “harden” its OS. Plus, every app developer has shipped many bug fixes. So the whole ecosystem over on Apple is much stronger and less buggy. In just the past week more than 30 of my 356 apps on my iPhone 4 have updated. Most of my favorite apps like Twitter, Facebook (which still sucks on iPhone), Foursquare, etc have had more than five iterative releases.
So, why do apps matter so much?
Because when customers go into their favorite cell phone stores they will be comparing phones to ones their friends have. They do not want to look stupid with their friends. Imagine on Thanksgiving dinner the conversation happens like this:
“Hey, I just got one of those new Windows Phone 7 devices, wanna check it out, I bet it kicks your iPhone’s butt.”
“Sure, but does it have the ‘Bump’ app?”
“Whoa, what’s that?”
“It lets me bump my contact info to you. In fact, another app, the PayPal one, lets me bump you some money. Do you have that? I’ll bump you five bucks.”
“Um, not sure.”
“How about the Twitter app, does your support lists and search? Can you, like Seesmic lets you, post to Google Buzz, Ping.fm, Facebook, and multiple Twitter accounts from one app?”
“Do you have the CNN news app that lets you watch live TV? I watched the San Bruno fire live on it. How about SkyGrid? NYTimes? NPR? BBC?”
“Can you use RunKeeper or Cyclemeter while you jog or ride your bike?”
“Can you check in on Foursquare, Gowalla, Whrrl, Loopt, DeHood, MyTown, Brightkite, to get deals and tell your friends where you are?”
“Not sure, but why would you do that?”
“Can you use Trapster to see where the cops on the freeway are? How about Waze to see driving conditions from other people? Goby to find hiking trails and parks near you?”
“Not sure those are on Windows Phone 7 yet.”
“Can you use TripIt or WorldMate to see flight info? TripAdvisor to find vacation spots? GateGuru to find out what gate your flight home is at? FlightTrack to track your nephew’s flight? Layar to see augmented reality info of that city you’ll visit next? Is Kayak or Hipmunk available to help you find the cheapest and best flights?”
“Is Pandora, Shazam, NPR Music, Boxee, Sonos, Last.fm, available on your phone yet?”
“Can you play all that music you bought on iTunes?”
“Can you use PogoPlug to get access to files on your home computers the way I can?”
“Do you have all these photo apps? (Points to an iPhone group with SmugShot, Animoto, Hipstamatic, Instagr.am, Pixelpipe, Flickr, PS Express, Best Camera app, and many more)
“Do you have all these popular games?” (Points to a group with Doodle Jump, Tap Tap Revolution, Angry Birds and more).
“No, but I have some cool games here.”
“Do you have Hulu Plus, Fandango, Netflix, Clicker, and other apps to help you enjoy TV more?”
“Do you have UberCab?”
“Well, I guess I’m gonna order the cab for you tonight.”
“Do you have Google Voice? How about this cool Star Walk app that shows you the stars.”
“Well, the World Wide Telescope is on my phone.”
“Oh, cool, win one for you, except I’ve had that for a year.”
“Should we just keep going down the list of apps on Chomp that are popular and see if you can find the same ones on Windows Mobile Phone 7?”
“Nah, I already get the point that my phone isn’t as good as yours is.”
You get the point. The long tail of apps DOES matter. It matters for the same reason why Microsoft wasn’t able to remove features from Excel. Each app has hundreds of thousands of users. I met one developer last week in San Antonio, who built FastMall, shows you how to navigate shopping malls. They just released an update few weeks ago. They already have 250,000 users on iPhone. They said they won’t port to Windows Phone 7 until Microsoft proves that their phone can sell lots of units and that users on its platform are willing to download apps. That’s something I’m hearing from around the third-party developer world.
This is why on Fox last week I said that Microsoft is in a deep hole and we need at least six months to know whether they have a chance at digging out of the hole. In the meantime, damn that UI sure is pretty! It’s all hat and possibly no cattle time.
Of course, that’s a whole lot better than the situation Nokia and RIM find themselves in. At least when developers want to build apps for Microsoft’s OS they’ll find very nice developer tools and lots of help (Channel9 will have lots of info tomorrow, and Microsoft is holding a PDC later in October that will be live streamed on the Internet). The few developers who are building apps for Windows Phone 7 are praising the tools as easier to use than Android, or especially Nokia or RIM’s tools.
So, while tomorrow might be a little light on apps Microsoft does hold hope that it’ll have enough cattle in its farm. We’ll see. The event starts at 6:30 a.m. Pacific Time and I’ll be retweeting the best info.