Salesforce hits problems

This is why I said “give Six Apart a break” a few days ago. Turns out that had an outage the other day too. See, this is why I don’t like this rush to the Web for everything. It’s why I like an RSS aggregator that stores my stuff on BOTH the Web AND my desktop or Tablet PC. has a better article on this.

This is why I say Steve Gillmor is nuts when he says Office is dead. Silicon Valley has been trying to kill the thick client ever since it came out. Sorry, I still want my data local. It’s what I really liked about Radio UserLand. Right now my data is at WordPress. Now, I like Matt a lot, but he’s in control of my digital life. If his servers get hit by a terrorist everything I have disappears. Not so if I had it stored locally as a backup like I did with Radio UserLand.

But, back to the Six Apart point. Truth is that these systems are still way too fragile and having a totally resilient system is extremely difficult. I’m certainly not going to throw the first rock here. But, I love having systems that have BOTH a Web and a local storage capability.

I look at Exchange’s email. I can get to it from a Web browser, which is great cause I can get to my email over at friends’ houses without having to carry my Tablet PC along, but I also have it stored locally (on several machines, I might add) so if something with the Internet or datacenter goes screwy I have everything backed up.

In all the Web 2.0 hype I don’t see enough emphasis on this. Look at Riya. I have to upload my photos to their servers to have the system work. Why can’t I do all that work locally as well and have a backup copy?

I’ll tell you why: adoption.

Most entrepreneurs (and even those of us inside big companies) know that you’ll get far faster adoption if you don’t make users install anything.

Which is why things like are so attractive. It reduces IT costs by not forcing companies to install software on their PCs.

But, there is a cost. You’re looking at it in this post.


Paul Colligan says “where’s Microsoft on podcasting?”

Paul Colligan asks what Microsoft has done about podcasting.

Hmm, Paul, can you please go to and click on the “Media” link. What do you see? Podcasting. Videos. Etc.

Since you brought up Wikis, you do notice that we have Wikis too, right?

But, here’s the deal. There are tons of companies that are building podcasting tools and services on top of Windows. I’m playing with DopplerRadio’s podcasting tool on my new super-cool phone (sold two more this morning just by showing it off).

Why does Microsoft need to put its partners out of business by doing its own podcasting tools? Why shouldn’t Microsoft leave some real business opportunities around for independent software vendors?

Hey, can you tell the guys at iPodderX again that you don’t think they should exist and that you think Microsoft should have their business?

Isn’t that the kind of behavior that got Microsoft called “the borg” and “evil” in the first place?

Update: I’m getting emails from across Microsoft about podcasting initiatives underway. I love my blog’s readers. They are so connected. So, Paul, just hang out a little and you’ll see more.

Rick asks why doesn’t Microsoft Connect have RSS?

Rick Hallihan asks why Microsoft’s site doesn’t have RSS? And then gives a list of other teams that he’d like to see have RSS feeds. My reply?


Like I said, I’m drinking too much crappy coffee. I’m off to chase these teams and explain why RSS is important. Let’s just start with “Rick asked for it.”

Last year I said “any marketer who doesn’t have RSS should be fired.” I was told that was a bit extreme. OK, here’s something that Microsofties can understand a bit better: “any team that doesn’t have an RSS feed should get automatic 3.0s on their next reviews.” Yes. For the whole team. That’ll put some pressure on people to start putting RSS on. got the message. 4.0s for them! 🙂